Privacy Policy

This Privacy Policy explains how RoofTails collects, uses and protects personal information shared through rooftails.com, by email, by text message or during roofing work.

Information may be collected directly or automatically, including:

• name, email address, phone number and property address
• details and photos of the roof shared in a request
• account login details, stored in protected form
• device type, browser, pages viewed and general location data gathered by cookies

Personal information is used to:

• answer requests and prepare inspections and estimates
• schedule, carry out and follow up on roofing work
• send service messages and, with consent, marketing messages
• keep the site secure and improve how it works
• meet legal, tax and record keeping duties

Mobile numbers are used for text messages only when consent has been given. Message frequency may vary and standard message and data rates may apply. Reply STOP to end messages or HELP for assistance. Mobile opt in data and consent are not shared with third parties for their own marketing.

Information is shared only when needed to provide the service, for example with payment processors, material suppliers, website hosting providers or permit offices, and only to the extent each one needs. Information may also be disclosed when required by law or to protect rights and safety.

The site uses cookies to remember preferences and understand how pages are used. Browser settings can block or delete cookies, though some features may then work less smoothly.

Reasonable technical and physical safeguards protect personal information. Information is kept only as long as needed for the purposes listed here or as the law requires, then deleted or made anonymous.

Depending on where you live, you may have the right to:

• request a copy of the personal information held about you
• ask for corrections to anything inaccurate
• ask for your information to be deleted
• withdraw consent to marketing messages at any time

The site is not directed to children, and personal information from children is not knowingly collected. Any such information found will be deleted.

This policy may be updated when practices or laws change. The date at the top of this page shows the latest version.

Privacy questions or requests can be sent to RoofTails using the details below.

Email: [email protected]
Phone: +1 (318) 299-7792
Address: 619 Market St Shreveport LA 71101